Internet Domain Management

Through the years we have seen many clients' internet domains fall into "registration limbo." Typically, out of sight becomes out of mind for this virtual real estate and one day the registration expires. Then the web site and e-mail services simply disappear. There are many pitfalls in the world of domain registration and many companies fall prey to "domain scams" and pay far more than necessary for their registration services.

Typical situations may include:

• Former employees or inexperienced contractors can/will/have registered the company’s domain in their own names and then either quit, get fired or simply stop agreeing with the ownership of the business. The problems that follow are frustrating and time consuming to resolve. Proving the true ownership of the domain to registrars takes very specific proceedures and is what we call "domain rescue" service. We have ample experience handling domain rescues.
  

• Renewal and administration of the domain is tied to an e-mail address that is no longer in effect. The only form of contact between registrar for most domains is the e-mail address given. When people or businesses change internet providers, e-mail addresses change. When the renewal notice is not received, and the payment not made, the problem is discovered when the web site and e-mail accounts fail to work.

• Failure to update the registration record when the company changes addresses and other corporate info such as administration contact, technical contact and domain name server information. The result is typically noticed at the last minute when renewal is due and can’t be completed without changing the information, and the information can’t be changed without paying the renewal, a frustrating cycle that requires experience to resolve.

• In the worst cases, a domain allowed to lapse gets immediately picked up by unscrupulous businesses "in the east" that immediately links your domain - now their domain - to a succession of pornography web sites. The cost of getting your domain back is conveniently the exact same cost as a dispute resolution process with the registrar - a few thousand US dollars!
  

These pitfalls can be avoided in the future by contracting CMAG to professionally manage your domain and the services that flow from that address. You get proper domain set up, in the company's ownership, regular maintenance of the registration record, and yearly registration renewal at the best rates available all for one low monthly fee, added to your hosting service package.